We don’t open Mondays so mainly mail items on Tuesdays and Thursdays (though when getting a lot of orders we are sometimes able to have collections Tues-Fri). Items are sent on a one-two day service (most items arrive next day but this isn’t a guaranteed service). Please do not chase orders until at least 5 working days have elapsed.

Mailing costs

All orders have a minimum shipping cost of £5 for small items, larger items are £10 and items over 1m or heavy items will add £20 to the total shipping cost. Multiple items are grouped together so you only pay the single highest delivery charge.

For mail orders, our preferred method of payment is online Paypal but over the phone card payments can be taken.

Please be aware that we can only post to UK postcodes and that all stated postage costs are for mainland UK postage excluding UK Islands and enhanced Scottish post codes. Any postage to a UK Islands or enhanced Scottish post code will need to be priced individually by ringing us with or e-mailing us your post code, but are often from 2 to 4 times the standard cost.

We can take debit card payments by phone but only on Tuesday to Friday mornings from 9am-1pm on the order line below. We can take credit cards but these are subject to a 3% surcharge and do not accept American Express.

Order Line: 03333 447090

 

Item Weight/Type Price Item Examples
Small Items £5.00 Lighting, Single Thermal Screen Etc
Medium Items £10.00 Thermal Screens, Curtains Etc
Over 1m or Heavy Items £20.00 Awnings, Roof Racks, Swivel Plates, Tailgate curtains etc

Delivery Terms

PLEASE BE AWARE THAT WE CANNOT CLAIM FOR AND THEREFOR CANNOT REFUND OR REPLACE A DAMAGED ITEM IF SIGNED FOR IN GOOD CONDITION. ITEMS NEED TO CHECKED BEFORE SIGNING (SAYING IN GOOD CONDITION) OR RECORDED AS DAMAGED. DO NOT BE HURRIED BY THE CARRIER, THEY ARE THE ONES WHO ARE ENFORCING ITEMS NEED TO BE CHECKED FIRST!

We aim to deliver anything in stock within 5 working days. The collection days from us are Tuesdays and Thursdays and are often next working day delivered BUT THIS IS NOT A GUARANTEED SERVICE. Any items needing to be ordered or made can take significantly longer before they are delivered. If this may cause problems, please contact us before ordering to get an estimated time scale.

If for any reason including but not limited to inclement weather, traffic conditions or sheer bad luck, we are unable to deliver or the delivery is delayed then no liability whether in damages or otherwise can be accepted by Campervan Parts UK arising from any cause whatsoever.

In the event that a delivery goes wrong we will assess the situation and of course do our best to help. Should there be a fault on our part we shall rectify it free of charge as soon as possible.

Any undelivered item(s) need to be addressed on the 03333 447090 mail order line.

Please check that nobody else has signed for your item in your absence before chasing an undelivered item, (as we can waste a lot of time to find it has already been delivered!)

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